Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. Right now, ChatGPT performs best on problems where it’s easy to validate the answer or creative contexts where there’s no such thing as a correct answer. ChatGPT’s big debut. Can ChatGPT be creative?

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. They break because they don’t fit in the company’s ways of working, the department’s process, the person’s day, the flow of life, you name it. Create feedback loops.

User Testing 99

User Testing Development Product Research Feedback Software 99

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. If your executive team isn’t aligned on that strategic context, even if they say they are in name, but then the next prospect picks up the phone and that strategy just went out the window because we’re going to chase that revenue, it doesn’t matter how much you communicate it.

Product Research 241

Product Research User Testing ChatGPT Research Software 241