Consulting Crowdsource Customer Experience Testing 
Centercode
APRIL 2, 2019
Test strategy is critical to the success of any testing effort – but where do you start? How you involve real users in beta testing? In our interview with Adam Satterfield , director of Testing and Quality at Anthem, we dive deeper into these questions and the importance of test strategy on the whole.
The Product Coalition
JUNE 22, 2020
Positioned as they are at the intersection of business strategy, customer experience and change, nobody is better qualified than product leaders to know. Here’s what they had to say: Direct customer feedback is the best source of new product and feature ideas. Teams can’t get enough of it. More on this below.
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Gainsight
APRIL 2, 2021
Have you ever heard the one about the client that “was a little different than your other customers?” In the Customer Success world, this scenario has become a bit of a joke. So when a Customer Success leader, as one of OUR clients, tells us about how different they are, it’s reasonable to be a bit skeptical.
The Accidental Product Manager
JUNE 27, 2022
This is more than double Kroger’s take and five times as much as Amazon’s in the sector. They have been able to do this mostly by joining with firms like DoorDash that crowdsource drivers. Walmart pays a fee to the companies who provide the drivers and charges customers $7.95 Walmart generated over $200 billion in U.S.
Bain Public
JUNE 11, 2019
Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. Roadmap and Build Products Customers Love Aha!
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