Alchemer Mobile

FEBRUARY 2, 2021

Use this as an opportunity to crowdsource quality assurance and ensure a relatively bug-free experience once you release your public app. DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. MONITOR FEEDBACK STREAMS, REVIEWS, AND SOCIAL SIGNALS TO ASSESS CUSTOMER SATISFACTION.

Feedback Software

Userpilot

MARCH 3, 2022

So as well as improving customer satisfaction , you’ll need fewer support agents on hand. Many SaaS companies rely on a large percentage of user queries being answered within their knowledge base. Building an online knowledge base takes the pressure off your support team. What makes a knowledge base great?

Analytic Tools

Usersnap

JULY 17, 2020

There are many reasons why Translation Management is important for your product’s customer experience. This results in improved customer satisfaction and makes entry to new markets easier. More happy customers mean increased sales. Why should you consider Transifex? This is where Usersnap comes into the play.

Feedback Software