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What’s a Customer Success Handbook and why it’s important?

Gainsight

Much like an employee handbook, your CS handbook is a central repository of your customer success policies, procedures, guidelines and more. A good handbook should be crowdsourced. Review sections of the handbook and make improvements in team meetings. appeared first on Gainsight Software. Vision Page.

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Crowdtesting – all you need to know

Usersnap

Let’s look at the primary “Crowdsourcing” concept first. Due to this disruption, traditional ways of innovation are insufficient. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online. Access to testing specialists has become limited due to these restrictions.

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30 Steps to Mobile App Launch

Alchemer Mobile

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. Use this as an opportunity to crowdsource quality assurance and ensure a relatively bug-free experience once you release your public app.