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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

To meet customer expectations for consumer-like software usability. To answer threats from software-only competitors. But product management and development processes that work well for long-lived hardware can handicap software organizations. To share data with partners.

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Guide to Choosing the Best Customer Education Platform for SaaS


Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc.