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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Book the demo to find out more! Analytics dashboards – for easy access to key insights from one place.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Book a demo to get started right away! A knowledge base tool is software that helps businesses to gather, organize, and share important information with internal or external audiences. This proactive support system improves the customer experience, which increases customer retention. What is a knowledge base tool? stars on G2.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

Unlike for major hardware, there is no perfectly accurate software spec. It’s impossible to completely describe every data validation check, option, logical branch, dialog box, pixel placement, error message and workflow without duplicating the code itself. Meanwhile, our competitors are picking their own improvement strategies.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Messages—for in-app communication.