Remove Dashboard Remove Messaging Remove Software Improvement Remove Training
article thumbnail

9 Best Onboarding Platforms for SaaS Companies

Userpilot

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Analytics dashboards – for easy access to key insights from one place. Dashboards. Event tracking.

article thumbnail

How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

Unlike for major hardware, there is no perfectly accurate software spec. It’s impossible to completely describe every data validation check, option, logical branch, dialog box, pixel placement, error message and workflow without duplicating the code itself. Meanwhile, our competitors are picking their own improvement strategies.

article thumbnail

Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. What are the benefits of using customer training software? Training progress tracking and analytics.