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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

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Best Onboarding Software for SaaS – 6 Tools to Improve Your User Activation

Userpilot

When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. What to look for in the best onboarding software for SaaS? Conclusion.

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How to leverage in-app marketing for growth in 2019

Intercom, Inc.

In-app marketing is about reaching out to your customers while they’re inside your product to engage, retain, or upsell them. “Activating new users is far more than showing them how to use an app” Common use cases for in-app marketing include onboarding new users , introducing new features and collecting user feedback. .

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The Ultimate Guide to Product Tours Software

Userpilot

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Too many product tours are passive, untargeted and ineffective.

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Insider Secrets for High Impact Growth with Sean Ellis

Bryce York

Sean also popularized the term product/market fit and coined the term growth hacking. The one metric that matters for marketing today is simple: GROWTH. Imagine you ask someone on your team to build an email campaign to promote a new feature. Sustainable growth relies on consistency, rhythm and following a proven system.

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Why Bridging the SaaS User-Buyer Divide Is Key to Improving Customer Retention

Gainsight

In fact, in a review of NPS data, the survey uncovered a disparity whereby the satisfaction levels of users (NPS of 36) was a full 10 points lower than that of executive buyers (NPS of 46). After all, if users are unenthused about the products purchased by executive buyers, why hasn’t this sentiment infected the ranks of management?

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How Behavioral Cohorts Unlock the Customer Lifecycle

Amplitude

You’d only need to build one set of features to solve their problems. Sadly, this isn’t the case—so your users will invariably find and engage with your product for a variety of reasons, and from a variety of different sources. . You’d only need one marketing channel to find your users. What is the Customer Lifecycle?