Sat.Dec 10, 2022

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3 Misconceptions About CEO Communication

The Product Coalition

As product leaders, we constantly struggle to balance between getting guidance from above and setting the direction ourselves. The CEO, or any of the founders if you are in a startup, seems to rightfully want to set the tone. Or do they? Here are 3 things you want to pay attention to. Photo by Milada Vigerova on Unsplash I love massages. They are so good for both the mind and the body, that I try to get them regularly.

Vision 125
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Guide to Scaling Customer Support as Your Startup Grows: How to Scale Customer Support Without Compromising the Quality of Service

Userpilot

Have you ever calculated the cost of scaling customer support and wondered if it was even worth it? Well, there are actually a few key reasons why you should invest generously in your support team — not the least of which is the risk of user churn. In this guide, we’re going to go over the signs that it’s time to start scaling and the tangible steps you need to deliver a great customer service experience that retains users.

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Hybrid Remote Product Leadership: How To Advance Your Team’s Performance

The Product Coalition

Hybrid is dominant and will remain so for years to come. Don’t assume you’re doing it well. Senior Product Managers, or just PMs in a… Continue reading on Product Coalition ».

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User Friction in SaaS: How to Identify and Reduce User Experience Friction to Win More Customers

Userpilot

User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. By reducing friction in your user experience, you will improve engagement , drive loyalty and retention, and ultimately boost conversions. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.