Mind the Product
NOVEMBER 25, 2022
In her digital breakout session at #mtpcon London 2022, Lucy Spence, Product Director at Appvia discusses her experience with making decisions and how she evolved her decision-making into strategies. Read on for key highlights from the talk. [.] Read more » The post A quick look at decision supervision by Lucy Spence appeared first on Mind the Product.
Userpilot
NOVEMBER 25, 2022
Let’s be honest: It is harder, if not impossible, to grow your SaaS if you don’t automate customer engagement. Imagine the hell it’d be to follow an omnichannel approach to engage customers and be tasked to deliver a personalized experience on each channel, manually. With customer engagement automation, you can simply set it up and focus on more important tasks.
Userpilot
NOVEMBER 25, 2022
Interactive guides are no longer nice to have. In such a huge SaaS ecosystem these days, it is necessary to find ways to remove friction during the onboarding process if you want to keep a competitive edge. This article will cover the best practices and steps needed to implement interactive guides that engage customers. TL;DR. Interactive guides are in-app tooltips that incentivize customers to interact with the product itself so they can learn by using the app and receive a more effective learn
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