The Best Customer Feedback Analysis Guide in 2021
Usersnap
AUGUST 20, 2021
An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. Public Reviews. Most people look at online reviews before deciding to become your customer. For example, using tools such as ParseHub or Dexi , you can scrape the web to gather your company’s online review data and analyze it.
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