Enterprise, Feedback Loop, Outbound and User Experience

Customer-led Growth: Why Delivering a Delightful End-to-End Experience Matters

The Product Coalition

MARCH 3, 2023

PLG is often compared to traditional inbound and outbound methods, which focus on more traditional marketing practices, such as email campaigns, advertising, lead generation, and sales activities, to name a few. A holistic CJ approach focuses on a unified experience, providing additional insights into customer behavior at every step.

Customer Experience

Customer Experience Customer Feedback User Testing User Friction

Spendesk’s Nicolas Marchais on evolving with your market

Intercom, Inc.

NOVEMBER 7, 2019

Instead, focus on fostering a culture of communication and feedback loops between the team. What we try to do is really think of how can we make a product that not only speaks to the finance team, but is made for the end user like you and I, Dee. If you make mistakes without learning, you’re not improving.

Feedback Software

Feedback Software Marketing User Testing Finance

Product Management Today

Customer-led Growth: Why Delivering a Delightful End-to-End Experience Matters

Spendesk’s Nicolas Marchais on evolving with your market

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