New Resource: Beta Test Management Glossary
Centercode
NOVEMBER 1, 2023
Beta testing has a lot of terminology. Those familiar with beta throw around terms like beta applicant, feedback loop, and test platform because we use these terms every day.
glossary beta-testing 
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Keep it fresh: Managing a knowledge base that retains users
Intercom, Inc.
JULY 17, 2019
You could also dedicate some space at the start of the article to defining common terms, or link to a glossary – like our own Intercom Glossary – where you’ve defined these phrases in detail. Take a look at conversations you’ve had with your customers in the past to see what they had questions about. Link to other support options.
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