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3 Useful Methods for Gathering Generative Research Insights

UX Studio: Product Management

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. It helps to uncover users’ past experiences, motivations, pain points, needs, etc.

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UX, CX and Women in Tech – With Marília Moita | ? Design Aloud

UX Studio

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. And when it comes from the people that you’ve been testing [00:11:00] with, it’s an altogether, an amazing feeling.

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The Product Adoption Dictionary: Every UX Term You Wanted To Know, But Were Afraid To Ask

Userpilot

Account Attributes are descriptive data (or metadata) associated with a record or user profile. By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. Many SaaS products allow users to upload their own Avatar image and customize their profile.

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“Oops, I Did A Marketing” | Shawn Anderson & Shane Corellian, PDQ.com | BoS USA 2018

Business of Software Conference

Last names notwithstanding we actually are identical twin brothers. That works, if you’re Steve Jobs and you’re selling to consumers but when you’re selling to really technical people who have very specific technical problems, they are looking for the pain points, they’re looking for the features.

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Paul Boag on ‘How to Work Collaboratively on the User Experience’ [VIDEO]

Userzoom

One option is customer journey mapping. But maybe not the kind of customer journey mapping that you’re used to. And if you’re a user researcher, you’re really not gonna like the next bit because I’m gonna make you cringe. Well and first of all, it starts them empathizing with the customer.