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Understanding Managed Service Providers (MSPs) and What They Do

eG Innovations

Definition of an MSP. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. Initially, MSPs specialized in remote server and network management and monitoring. This is when an MSP enters the picture.

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eG Innovations – Was Sherlock Holmes the original root cause analyst?

eG Innovations

Mike : I think first and foremost is the fact the company has grown progressively over the past two decades including investing in localized resources, such as our 11 strategically placed regional offices covering the globe. So, what does all the focus on end-user experience mean exactly? Elementary, My Dear Watson! Get in touch now.