article thumbnail

Four beliefs shaping our vision for customer support

Intercom, Inc.

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% Many of the old-fashioned ways support teams have delivered support in the past – such as using “do-not-reply” emails and keeping customers on hold for hours – just don’t cut it anymore.

article thumbnail

Best 19+2 Website Annotation Tools (2023)

Usersnap

LabelMe (FREE) Designed by MIT, LabelMe is primarily an image annotation tool that assists in labeling images for computer vision projects. Integrations: Can be integrated into computer vision projects and datasets. Software Development: Developers have found immense value in Usersnap for bug tracking and software improvement.