The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%
Userpilot
SEPTEMBER 24, 2020
Net Promoter Score is one of the best known and most widely-used ways of measuring customer experience in the world. And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. Segmentation.
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