article thumbnail

Why simplicity is crucial for SaaS businesses (and how to keep things simple)

Gainsight

You see, simplicity itself is quite possibly THE underlying principle and North Star that guides every SaaS founder’s visionary approach to starting a company in the first place—even more so than our old favorite term circa 2002-2020: “disruption.” ” And it’s easy to see why. Until it wasn’t.

article thumbnail

Collection, Analysis, Action: A Beginner’s Guide to the Product Stack

Mixpanel

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. Since 2002, they have helped both scale-ups and large enterprises achieve their conversion, engagement, and retention goals. Simply put, data is at the core of good product management.

article thumbnail

The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

Userpilot

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. And since it’s such a popular metric – it’s easy to check how your company is doing compared to other companies in your sector. Source: userpilot.com. What to Look For in NPS Tools.