The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/market fit.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Bain Public

MARCH 20, 2021

I share my passion for product through workshops, published articles and speaking engagements. Banff Interactive Screen 2003, Banff, Canada Flash Forward 2002, San Francisco, U.S. Paul Ortchanian is a pro in injecting strategies and tactics to monetize his client's businesses. Interested in having me speak or attend an event?

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

The Product Coalition

FEBRUARY 5, 2019

He is very interested in investment and innovations in the product sphere, writing on Medium and Twitter about these and other tech transformations. Andrew Chen is currently a consumer startup investor, but in his long career he has been Director of Product Marketing, Co-Founder of a startup and then Growth leader at Uber.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61