Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Software Review 96

Userpilot

DECEMBER 15, 2022

By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. How to use NPS data to make product improvements. ” Tracking NPS is important because it’s a globally recognized metric that makes it easy to benchmark against industry averages.

Feedback Software 91

Feedback Software Analytic Tools Research Software Data Visualization 91

Userpilot

MARCH 23, 2022

Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. It’s obtained by asking customers how likely they are to recommend your product to others. Scores between 0 and 6 are detractors—people least likely to recommend your product. The 2022 NPS benchmark for SaaS is 41.

Product Research 91

Product Research Feedback Software Analytic Tools Research Software 91

Userpilot

SEPTEMBER 24, 2020

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Software Review 90

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Then, you can use these insights to guide your users to these ‘desired behaviour patterns’ in your onboarding. Net Promoter Score, often abbreviated to NPS, was first devised in 2003.

Analytic Tools 118

Analytic Tools Feedback Software Research Software Data Visualization 118

Userpilot

JUNE 16, 2021

Microsurveys make for a fast and easy way of collecting user sentiment and acting on it to improve your product. In this article, I have collected 16 of the best microsurvey templates for SaaS you can use for inspiration and for implementing in your SaaS business. Contents What is a micro-survey? What is a microsurvey?

Feedback Software 52

Feedback Software Analytic Tools Customer Satisfaction User Testing 52

Userpilot

JANUARY 8, 2021

Some industries like SaaS will have an average NPS of 30. The good news: having a positive NPS score (0-30) means you are on the right track. The good news: having a positive NPS score (0-30) means you are on the right track. You have more customers enjoying your product than hating it. Source: Userpilot. What is NPS?

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Weak Development Team 70