Tracking NPS For SaaS: Why is It Important and How to Do It Right
Userpilot
DECEMBER 15, 2022
By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. How to use NPS data to make product improvements. ” Tracking NPS is important because it’s a globally recognized metric that makes it easy to benchmark against industry averages.
Let's personalize your content