The Ultimate NPS Survey Software Guide for 2022
Userpilot
JANUARY 17, 2022
Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Net Promoter Score ( NPS ) is a survey based on a 0-10 scale made to gauge customer loyalty to a product or service. NPS , which stands for Net Promoter Score, is a term trademarked by Bain & Company in 2003.
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