Remove 2005 Remove Artificial Inteligence Remove Messaging Remove Product Research
article thumbnail

Customization vs Personalization: What’s the Difference?

AB Tasty

Customization Definition: Giving the power to the users The most common form of customization comes in the form of product customization and is typically found online. One of the issues facing businesses offering product customization is how quickly can each purchase be produced? This is where highly sophisticated algorithms come in.

article thumbnail

Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

As Salesforce found, having a list of partners on its site wasn’t enough; they needed to facilitate discovery and promote community advocacy around their solutions. It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. When I started in 2002, I was the first product manager for the API.

article thumbnail

What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

Andrew Chen

In many service industries, providers are small business owners with low margins; contrast this with goods manufacturing where there are economies of scale in production, and thus consolidation into large consumer products companies. We’ve all had the experience of a listings-oriented product, like Craigslist.

Startups 111