2005, Artificial Inteligence, Messaging and Startups

Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Analytic Tools

Analytic Tools Data Visualization User Testing Artificial Inteligence

What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. Angie’s List, a home services site founded in 2005, carves off Craigslist’s household services category.

Startups

Startups Technical Review Customer Experience Software Review

Product Management Today

Salesforce’s Mike Kreaden on how to build a platform to drive growth

What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

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