Salesforce’s Mike Kreaden on how to build a platform to drive growth
Intercom, Inc.
JANUARY 24, 2019
Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. So in 2005 when we announced the AppExchange, we actually had at that point 70 applications that would then be ready for launch in January.
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