Userpilot

JULY 8, 2021

Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? Pirate metrics for product-led SaaS. What are Pirate Metrics?

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Framework 97

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. A PMF survey.

Feedback Software 90

Feedback Software Analytic Tools Research Software Product Research 90

Userpilot

OCTOBER 1, 2022

In this article, we’ll be discussing top strategies to optimize your user funnel, as well as 3 tools to help you do a funnel analysis to boost retention. Implementing a user funnel in your SaaS helps you identify areas of friction that need improvement, as well as make data-driven decisions to optimize your conversion rate.

Analytic Tools 81

Analytic Tools Feedback Software Customer Experience User Testing 81

Userpilot

APRIL 12, 2022

However, if you’re providing a novel solution in a market with less competition, AARRR is the better option. The right metrics for either model are activation rate, the number of demos booked or signups , user retention rate, Net Promoter Score , monthly recurring revenue, expansion MRR , and customer lifetime value.

Analytic Tools 93

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 93