Andrew Chen

AUGUST 8, 2022

It seems as though every consumer app has implemented some form of a referral program, though I argue it really kicked off in ~2008, which is when Dropbox’s innovative referral program was rolled out. You’ll need some kind of ROI metric to drive the strategy of the referral program. Why did this make sense for them?

User Testing 94

User Testing Customer Experience Onboarding KPIs Technical Cofounder 94

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. Spotify CEO Daniel Ek’s letter about their “audio-first” strategy is worth a read. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. podcasting startup.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. Spotify CEO Daniel Ek’s letter about their “audio-first” strategy is worth a read. NPR sells ads on its podcasts and has teams of designers, planners, and strategists, but is technically a non-profit media organization. podcasting startup.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40