Mixpanel

NOVEMBER 15, 2021

In 2009, when Mixpanel was founded, the world was in a period of uncertainty and still facing the Great Recession. Over the past 18 months, we’ve seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Being the best for our customers.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Johanna Rothman

OCTOBER 20, 2020

Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback. Release something and obtain feedback. From about 2003-2009, Scrum worked for many of my clients. Request feedback from the customer, the business, and anyone else the team needs feedback from.

User Testing 85

User Testing Agile Software Review Product Research 85

The Product Coalition

OCTOBER 4, 2019

Assume nothing, and listen to customers. It’s true that product managers have to anticipate what the customer wants before they even realise, but it has to be based on data. Without customer interviews/feedback, your decisions are based purely on assumptions, and then you’re really playing with fire. What went wrong?

User Testing 82

User Testing Product Research Product Management Product Manager 82

Mixpanel

FEBRUARY 24, 2022

It really changed the way we started collecting and taking insights from data from our apps and websites. Thanks to the Mixpanel of 2009, it’s now inconceivable to not collect first-party data and make decisions with it. Read on to find out how reverse ETL can delight everyone–from your teammates to your users–with better data.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

Business of Software Conference

JANUARY 6, 2020

I think, as software companies, the UX game is being upped universally and great user experiences have a direct correlation to the ability to do AI. This is that same one from 2009 and 2009. If you’re a customer service leader do you know what that means? actually work. And so taking those sort of sub fields of A.I.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. We started our company in May of 2009 with quite literally a blank screen and a blinking cursor. Video, Slides, & Transcript below. It’s one I’ve been a part of for quite some time.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

AUGUST 25, 2022

In 2010, after noticing how young people were using social media to report what was happening, he founded Storyful, the world’s first social media newswire that combined a traditional news agency with authenticated user-generated content. Who is the user of Kinzen? Liam: For listeners who don’t know, what is Kinzen?

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208