A Guide to Customer Retention: 14 Proven Strategies to Retain More SaaS Customers
Userpilot
APRIL 6, 2021
Back in 2009, a lot of Foursquare’s initial user retention was down to gamification. You can make the same argument for SaaS businesses. The empty dashboards that often greet users when they start using a new product or a new feature are really rather depressing. Source: Foursquare. Source: LinkedIn.
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