Intercom, Inc.

APRIL 22, 2019

How did you all get to product-market fit ? Rick : I heard a great analogy that when you’re in pre-product-market fit, you can feel like you’re in a desert. “When you’re in pre-product-market fit, you can feel like you’re in a desert. What has it been like the second time around?

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

Those who are looking for a job in tech, whether it be in product management, software engineering, data science, or the like, have undoubtedly considered a career at Google. One of them was our co-founder Stephen Cognetta back in 2014-2015. Given this difficulty, what does it really take to work at Google?

Reporting Tools 98

Reporting Tools Software Engineering User Testing Customer Experience 98

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. So we’ve been kind of talking about the sub you started off as a product guy? DC : Yeah an engineer, software engineer and then yes.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52