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10 years of UX studio

UX Studio

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. I am holding the book as if it were holding me in the strong autumn wind of 2016. This year, UX studio turned 10 years old.

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Management coach Lara Hogan on perfecting the leadership craft

Intercom, Inc.

Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. So, back in 2016, I was working as a director of engineering at Etsy. Lara: Absolutely. It should evolve over time.

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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

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5 Tips to Take Your Mobile App to The Next Level by Optimizing for Wearables

The Product Coalition

However, today they are a serious line of mobile technology that requires even more serious measuring and optimization, in order to enhance consumers’ interactions with wearables. They are creating wearable technology strategies for mobile apps. How can your brand measure and optimize the customer experience across wearable devices?

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2022 customer support trends: How support leaders are adapting

Intercom, Inc.

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations.