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The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere

Gainsight

The result, as Moore explained, was that “Customer Success Management would soon ‘cross the chasm’ as a mainstream discipline across all businesses and industries.”. Pulse 2022? Use Content and Social Media to Differentiate Your Hybrid Event. It Depends… Pulse 2022 will be back at Moscone next August. And beyond.

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From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Intercom, Inc.

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing. Turning a sales objection into a unique differentiator. And the opportunity ahead is only getting bigger.

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Growth, Funding, Pivotal Moments and the Evolution of Adzerk to Kevel

Business of Software Conference

5:02 James Avery, Kevel: And then so that, that gets up to like, 2016 17 we hadn’t raised any more money, we got back to profitability. So, like, in 2016 17, like, we closed like Ticketmaster and Bed Bath and Beyond, and wow, all these, like, large customers, and realize that we really had a big opportunity. until people scream.

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Stripe’s James Dyett on a customer-first approach to sales

Intercom, Inc.

He went on to get an MBA, started a job as a product manager at Castlight Health, and quickly realized his favorite part of the job was delving into and helping customers solve their problems. And so, in 2016, he joined Stripe, where he’s now the Head of Strategic Accounts for the Americas. Sales, he thought, would do just the trick.