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10 years of UX studio

UX Studio

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years.

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Management coach Lara Hogan on perfecting the leadership craft

Intercom, Inc.

Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. So, back in 2016, I was working as a director of engineering at Etsy. Lara: Absolutely. ” Right?

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Our Q2 FY22 letter to shareholders

Atlassian

We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Long-term investments in our platform are paying consistent dividends.

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5 Tips to Take Your Mobile App to The Next Level by Optimizing for Wearables

The Product Coalition

However, today they are a serious line of mobile technology that requires even more serious measuring and optimization, in order to enhance consumers’ interactions with wearables. Wearables are one of the most groundbreaking trends in mobile app development in recent years. Today, smartwatches are the most well-known type of wearables.

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Stripe’s James Dyett on a customer-first approach to sales

Intercom, Inc.

And so, in 2016, he joined Stripe, where he’s now the Head of Strategic Accounts for the Americas. I was speaking to foundations and corporations not about how we can use technology to solve their problems, but how we can address their goals around corporate social responsibility. Sales, he thought, would do just the trick.

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2022 customer support trends: How support leaders are adapting

Intercom, Inc.

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.