Intercom, Inc.

AUGUST 15, 2018

Short on time? Leaders are people who provide a compelling vision for people to follow and believe in, and take responsibility for what happens next. Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. That project led to my first cross-functional team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Business of Software Conference

JUNE 20, 2019

If you’ve seen me speak before you know how it really it’s a bonding experience for everybody in this room. And these are the times where I’ve spoken at BoS at different times and here we are right now. Few customers, happy. So we’ll try to find some other titles during the talk. It was my dream.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

JULY 2, 2019

Jane answers the question by considering the ‘anti-problem’, sharing 10 ways designers and business people can guarantee their behaviours and activities will ensure they never see eye-to-eye, their efforts will be wasted and everyone involved will know it is not their fault. It’s completely transformed their business.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40