Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

UX Studio: Product Management

JUNE 7, 2019

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? IOT – where does it stand in 2019? In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

Userpilot

MAY 10, 2023

They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages. Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. or onboarding messages.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

The Product Coalition

OCTOBER 30, 2019

An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. Surveys Gathering in-app user feedback gives your frustrated users an outlet to express themselves without leaving a bad review, while giving you the ability to learn from feedback.

Analytic Tools 81

Analytic Tools Data Visualization Feedback Software User Testing 81

Userpilot

JANUARY 29, 2020

Revising the content in the Google Doc, adding the comments which would be probably ignored anyway because there was no approval system. This experiment was necessary for StoryChief to discover how to communicate the pain point/ value proposition to the target audience and get this complex message across in 2 sentences. in WordPress.

Feedback Software 72

Feedback Software Data Visualization Customer Experience User Testing 72

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Intercom, Inc.

DECEMBER 12, 2018

Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. We use it for: Sending targeted messages to visitors on our website. So let’s say Joe works for Pfizer. Alternatives: SalesLoft.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223