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How to Keep on top of Trends that Matter to Product Managers

Department of Product

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. It’s impossible for one person to do.

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Azure Virtual Desktops: Questions & Answers

eG Innovations

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

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The Product Operations Analyst Role: Interview Questions and Answers

ProductPlan

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. But we at ProductPlan work with product-led companies in all industries, all over the world. Unfortunately, we can’t advise you on specifics here.

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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead

Intercom, Inc.

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. We wanted a deeper view into the industry, and so, we surveyed almost 300 leaders across a range of industries to discover the key trends emerging in the customer support space. Martin Kõiva , Founder & CEO of Klaus.