Remove 2023 Remove Development Remove Embedded Analytics Remove Management
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Product Briefing – September 14, 2023

Department of Product

Height is a new project management tool for product teams and they’ve just launched 2.0 Other practical tools worth knowing about this week include a new update from development platform Retool. A developer found code hidden within Uber’s iPhone app for an offering that’s reportedly codenamed “Chore”.

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Product Briefing – November 2, 2023

Department of Product

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023.

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Userpilot is an alternative product adoption platform with better analytics and feedback features. The relevant features include: Management dashboards.

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system? Let’s dive in for details!

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. Userpilot is a digital adoption platform with excellent feedback functionality.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

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Pendo vs Chameleon: Which is Better for Customer Feedback?

Userpilot

Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools. Pendo offers impressive analytics, in-app feedback, and product adoption features – all in one place. There are two major drawbacks to Chameleon. But it all comes at a price.