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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Product Briefing – September 14, 2023

Department of Product

Height is a new project management tool for product teams and they’ve just launched 2.0 The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. Project management is necessary, but it’s often tedious. With Height: ?Get

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI analytics are coming soon. About 73% of U.S.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard. SurveyMonkey.

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system? Let’s dive in for details!

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you. NPS dashboard in Userpilot. In-app widget for collecting passive customer feedback.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.