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14 Best Customer Analytics Platforms in 2024

Userpilot

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Let’s dive in! Prices available upon request.)

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Product in Practice: Introducing Opportunity Solution Trees at Texthelp

Product Talk

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. It was a great experience,” says Tali.

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How to Leverage Funnel Analytics to Streamline Product and Marketing Efforts

Userpilot

We also look at the best analytics tools for the job. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users. Tag these events for tracking in your analytics tool. In the article, we discuss just that. Let’s get into it! Next, define the metrics to track at each stage.

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How to Create And Use Behavioral Personas to Drive Growth

Userpilot

In this article, we'll explain what behavioral personas are, the invaluable insights , and how to use them to drive growth in your SaaS. To create behavioral personas in your own app, start with your existing user personas as a foundation to build from. Of course, having the right tooling helps. Ready to get into it?

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ChatGPT for Product Managers: 13 Best Prompts

Userpilot

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Tools of the Trade: Finding People to Interview Before You Have Customers

Product Talk

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

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15 Ways for Effectively Scaling SaaS

Userpilot

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Constantly perform market research to identify expansion opportunities.