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Unlocking Efficiency: Harnessing the Power of Generative AI in Business Operations

The Product Coalition

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. Customer engagement Enhancing customer engagement is critical for business success.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

By making chat their primary support channel, they’ve been able to increase agent productivity and engagement, resolve 1 in 5 inbound conversations automatically, and maintain a customer satisfaction score of 90%. Instead, we must recognize that happy, empowered employees are the key to happy, empowered customers. Read more ?.