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How to Use AI to Create Great Customer Education Course Content

Gainsight

by 2028, up from $6.8b AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. That said, the current use cases primarily revolve around a handful of core functions: chat-based support, measurement, and content. There’s no question: AI is on fire.

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Buckle up: Agentic AI is here, and it’s changing everything

Modus Create

Whether you realize it or not, youre already interacting with theminside business tools, software platforms, and maybe even your daily workflow. Agentic AI refers to artificial intelligence systems that exhibit agency meaning they act autonomously to achieve a goal. Example:: Emergency response coordination systems 8.