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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking.

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Strategic Foresight: An Edge Product Teams Need Now

BrainMates

Mastercard’s Signals shows how leading companies systematically track signals across technology, consumer behaviour, and regulation to inform product strategy and partnership priorities. 100% carbon-neutral products by 2030) and map the necessary steps to get there. Backcasting Start from a desirable future (e.g.