A Product Manager’s Guide to Building Customer Loyalty
ProductPlan
AUGUST 1, 2019
In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have nearly as much incentive to stick around as they used to. Loyal, engaged customers also allow the product to deepen and expand its functionality in a more meaningful way.
60 
Let's personalize your content