Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Userpilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. Data-driven insights can help you create resilient product growth strategies.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This article aims to simplify feature analysis. A step-by-step process for effective feature analysis. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Weak Development Team 88

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. What AI tools you can use. There are also governance and ethical concerns, like data privacy or AI bias. AI tools can visualize trends and anomalies in real-time.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors.

Data Visualization 94

Data Visualization Customer Experience Analytic Tools Customer Feedback 94

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Research Software 79

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants.

Data Visualization 93

Data Visualization Customer Feedback User Friction User Testing 93

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is product analytics?

Data Visualization 93

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 93

Userpilot

FEBRUARY 26, 2024

What is marketing funnel analysis? How is it different from sales funnel analysis? And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Research Software 92

The Product Coalition

MARCH 3, 2024

Let’s explore how CRM marketing helps to better anticipate customer behavior. Understanding your customers is key, but simply understanding their demographics isn’t enough. Predicting their future behavior allows you to anticipate their needs, personalize their experiences, and ultimately, drive conversions and loyalty.

Data Visualization 118

Data Visualization Analytic Tools Marketing Customer Experience 118

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. Are you in?

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Sending surveys to specific user segments.

Data Visualization 85

Data Visualization Feedback Software Customer Feedback User Testing 85

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Data Visualization 91

Data Visualization Customer Feedback User Testing Customer Experience 91

Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. It helps you better understand your customers’ needs and pain points and continually improve your product.

Data Visualization 76

Data Visualization Analytic Tools Product Research Feedback Software 76

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Let’s get started!

Data Visualization 83

Data Visualization User Testing Customer Feedback Analytic Tools 83

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? Customer attrition is one of the most vital metrics for SaaS companies to keep an eye on. In this article, you’ll learn: How to conduct churn analysis. Formulas to measure customer churn rate. You’re in the right place!

Data Visualization 97

Data Visualization Customer Feedback User Testing Customer Experience 97

Userpilot

MAY 1, 2024

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. Analyze user behavior data collected to identify patterns and trends.

User Testing 73

User Testing Feedback Software Analytic Tools Research Software 73

Userpilot

MARCH 4, 2024

Step-by-step process to perform behavioral pattern analysis and improve your UX. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts.

Data Visualization 90

Data Visualization Feedback Software Analytic Tools Research Software 90

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 90

Userpilot

MARCH 7, 2024

Funnel reports are a popular analytics tool used to optimize customer journeys and user flows. Our guide explains how to build and analyze funnel reports for actionable insights. To create funnel reports in Userpilot , you first need to define the conversion events. Let’s get to it!

Data Visualization 90

Data Visualization Reporting Tools Analytic Tools Customer Experience 90

Userpilot

APRIL 19, 2024

Ever wondered how likely your customers are to recommend your business? This measurement is more than a statistic—it’s a mirror reflecting your customer’s loyalty and the health of your customer relations. Get a Userpilot demo now to create your own NPS dashboard. That’s where Net Promoter Score (NPS) comes into play.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. What is predictive customer analytics?

Data Visualization 90

Data Visualization Analytic Tools Customer Feedback Customer Experience 90

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. This results in revenue growth and high user stickiness.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Feedback Software 98

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. If you know about Universal Analytics , it’s going away on July 1, 2024. It’s six years old.

Data Visualization 87

Data Visualization Analytic Tools User Testing UX 87

The Product Coalition

AUGUST 22, 2023

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market?

User Friction 126

User Friction User Testing Customer Feedback Product Research 126

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. TLDR B2B customer insights are the knowledge and information gained by companies that focus on businesses as individual customers.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. The latter is only limited to user behavior within the product. What metrics you should track?

Analytic Tools 94

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 94

Userpilot

MARCH 10, 2024

Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app.

Data Visualization 90

Data Visualization User Testing Customer Feedback Customer Experience 90

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 83

Data Visualization Analytic Tools Customer Experience Feedback Software 83

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services.

Feedback Software 93

Feedback Software Data Visualization Analytic Tools User Testing 93

Userpilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns. Identify and remove friction. Create data-driven product strategies.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Feedback 85

Userpilot

DECEMBER 22, 2022

What would your retention game be like if you could predict churn before it happens? You’ll identify and address pain points quickly, leading to increased user satisfaction. This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Poor onboarding.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software User Testing 89

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. Customer feedback should come in daily from various sources.

User Testing 84

User Testing Customer Feedback Feedback Software Data Visualization 84

Userpilot

MAY 12, 2021

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. High churn rates and dissatisfied customers. Gauge User Sentiment.

User Friction 52

User Friction Data Visualization Analytic Tools Feedback Software 52

Userpilot

APRIL 26, 2023

Why is it important to analyze customer data? Because it’s one of the best ways to improve customer retention and grow faster in SaaS. In this article, we cover: What customer behavior analysis is and why it’s important. 6 ways to collect and analyze customer data.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Customer Feedback 96

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 62