Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. After all, customer support interactions can be some of the most memorable opportunities to impress a user in need of assistance. Each method requires different tools to achieve the desired outcome.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

eG Innovations

JANUARY 31, 2020

Monitoring just the resource usage of applications and infrastructure elements is no longer enough. Hence, the user experience must be central to an IT monitoring strategy, irrespective of the type of applications being used by the business. The reliability of IT services is another key metric.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Feedback Software 59

eG Innovations

JANUARY 22, 2021

Microsoft Internet Information Services (IIS, formerly known as Internet Information Server) is an extensible web server software created by Microsoft for use with the Windows family. IIS supports various protocols, including HTTP, HTTP/2, HTTPS, FTP, FTPS, SMTP, and NNTP. For example, by supporting ASP/ASP.NET applications.

Reporting Tools 52

Reporting Tools Systems Review Software Review Technical Review 52