Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

Data Visualization 89

Data Visualization Analytic Tools Embedded Analytics Feedback Software 89

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 90

Feedback Software Analytic Tools Research Software Customer Feedback 90

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

Feedback Software 94

Feedback Software Analytic Tools Onboarding KPIs User Testing 94

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging. Userpilot features: The main platform functionality.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 94

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Overall, how valuable are feature requests to a business? Aligning feature requests with product goals. Things were going well, with a great foothold in the quality assurance and software testing niche.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

JUNE 8, 2022

Net Promoter Score is a great way of measuring customer loyalty but do you know that there are a lot of NPS alternatives that you can also use for your SaaS? Product Engagement Score (PES) measures how much time a customer spends using your product or service. Tools like Satismeter measure customer satisfaction only.

User Testing 52

User Testing Feedback Software Customer Experience Customer Feedback 52