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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. User segmentation. Multimedia content support. Training progress tracking and analytics.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

It’s the payoff for dozens of blog posts, articles, targeted ads, word-of-mouth campaigns, and brand building endeavors. Drip campaigns based on customer behavior can also be developed that prompt additional engagement. This means designing a user experience that puts those benefits front-and-center for customers.