Fintech Customer Experience: How to Measure and Improve It [+ Tools]
Userpilot
JANUARY 15, 2024
What is the fintech customer experience? The fintech customer experience is a key differentiator between legacy financial services (brick-and-mortar banks) and emerging fintech establishments — such as neobanks, cryptocurrencies, or blockchain wallets — because it shows prospects that your platform is fast, safe, and reliable.
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