Artificial Inteligence ChatGPT Inbound System 
Intercom, Inc.
DECEMBER 28, 2022
Earlier this year we created Switch , Intercom’s personalized solution to high inbound call volume. During the year, we explored the ways Intercom has scaled key functions to support the needs of very large customers. Intercom on Product: How ChatGPT changed everything. You’ll find the ongoing series here.
Business of Software Conference
NOVEMBER 16, 2023
And while advances in technology like ChatGPT and other artificial intelligence tools can now mimic humanity and sound more like humans and less robotic, they’re still imperfect tools. does not regularly invest time in cold calling; all of their business comes from inbound sales.
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