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The AI Revolution in Customer Insights with 7 Examples

Usersnap

A telecommunications provider can leverage AI software to discover a specific network problem that has been affecting customers’ experiences, leading to dissatisfaction and churn. Through natural language processing, the system can identify key phrases and trends. Real-world application: Telco ?

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

So, we help really large consumer brands capture feedback, collect information from their customers about their experiences, analyze it so they can understand what people are struggling with, where are their problems, opportunities to grow the business and get better, and then take action. Robi Ganguly: Yeah.